Over 60% of internet users research products and services online before they make a purchase as well they check customer reviews.
If your business doesn’t have a website you are totally missing out. It doesn't matter if you are a one person business or run a small empire.
Having an ugly, outdated website your reputation may be at risk. It’s easy to tell yourself that any web presence is better than none, but you can certainly lose potential clients if they perceive your brand as out of touch.